Privacy Policy

1. Who We Are

Tetra Labs LLC ("Tetra Labs", "we", "us", or "our") is an industrial holding company. We are the data controller responsible for the personal information processed through this website and our related services.

2. Information We Collect

Information you provide

When you contact us through our inquiry form, we collect the details you submit, such as your name, email address, company, phone number, and the contents of your message.

Information collected automatically

When you visit our website, we may automatically collect limited technical information, including your IP address, browser type, device information, referring pages, and how you interact with the site. See our Cookies Policy for details.

3. How We Use Your Information

• To respond to your inquiries and communicate with you.
• To operate, maintain, and improve our website and services.
• To protect the security and integrity of our systems.
• To comply with legal obligations and enforce our terms.

4. Legal Bases for Processing

Where the GDPR or similar laws apply, we process personal information on the basis of your consent, our legitimate interests in operating our business, the performance of a contract, and compliance with legal obligations.

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who process data on our behalf (for example, our email delivery provider), with professional advisers, and with authorities where required by law. These parties are bound by appropriate confidentiality and data protection obligations.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, and to resolve disputes.

7. International Transfers

Your information may be processed in countries other than your own. Where we transfer data internationally, we use appropriate safeguards to protect it in accordance with applicable law.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to processing, and to data portability. To exercise these rights, contact us using the details below.

9. Security

We maintain reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

If you have questions about this policy or how we handle your information, please reach out through our contact form.